BOIL YOUR WATER BEFORE USING

Hiervan el agua antes de usarla.

Este informe contiene información importante acerca de su agua potable.  Haga que alguien lo traduzca para usted, o hable con alguien que lo entienda.

We routinely monitor the conditions in the distribution system. On Thursday, April 20, 2023 we experienced a loss of positive water pressure due to a water main repair that resulted in a service shut off at 1001 S. 14^th Street in Harrisburg. A loss of positive water pressure is a signal of conditions that could allow contamination to enter the distribution system through back-flow by back pressure or back-siphonage.  As a result, there is an increased chance that the water may contain bacteria that can make you sick.

What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and let it cool before using; or use bottled water.  You should use boiled or bottled water for drinking, making ice, washing dishes, brushing teeth, and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice about drinking water from their health care providers. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426‑4791.

What happened and what is being done?

A service line repair created a low/no pressure situation at this location. Efforts are being made to complete repairs and restore normal system level and pressure as quickly as possible.

We will inform you when all corrective actions have been completed and when you no longer need to boil your water.

For more information, please contact:

Dr. Robert E. Young Water Services Center, 888-510-0606

100 Pine Dr, Harrisburg, PA 17103

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by: Capital Region Water, PWS ID#: 7220049      Date distributed: 4/20/23

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Boil Water Advisory – Capital Region Water

EL PROBLEMA DE AGUA POTABLE ESTA CORREGIDO

Customers of Capital Region Water were notified on Tuesday, April 4, 2023 of a problem with our drinking water and were advised to “BOIL YOUR WATER BEFORE USING”. We are pleased to report that the problem has been corrected and that it is no longer necessary to “BOIL YOUR WATER BEFORE USING”. We apologize for any inconvenience and thank you for your patience.

As always, you may contact Capital Region Water at 888-510-0606 or writing to 100 Pine Drive, Harrisburg, PA 17103 with any comments or questions. You can also visit capitalregionwater.com to learn more.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Capital Region Water. PWS ID 7220049 Date distributed: 4/6/2023

BOIL YOUR WATER BEFORE USING

Hiervan el agua antes de usarla.

Este informe contiene información importante acerca de su agua potable.  Haga que alguien lo traduzca para usted, o hable con alguien que lo entienda.

We routinely monitor the conditions in the distribution system. On Tuesday, April 4, 2023, we experienced a loss of positive water pressure due to an emergency service shut-off and repair to the water main affecting properties at 1611-1637 Park Street and 21-25 N 16^th Street in Harrisburg. A loss of positive water pressure is a signal of conditions that could allow contamination to enter the distribution system through back-flow by back pressure or back-siphonage.  As a result, there is an increased chance that the water may contain bacteria that can make you sick.

What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and let it cool before using; or use bottled water.  You should use boiled or bottled water for drinking, making ice, washing dishes, brushing teeth, and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice about drinking water from their healthcare providers. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426‑4791.

What happened and what is being done?

A water main repair created a low/no pressure situation at this location. Efforts were made to repair the main and restore normal system level and pressure as quickly as possible.

We will inform you when all corrective actions have been completed and when you no longer need to boil your water.

For more information, please contact:

Dr. Robert E. Young Water Services Center, 888-510-0606

100 Pine Dr, Harrisburg, PA 17103

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by: Capital Region Water, PWS ID#: 7220049      Date distributed: 4/4/2023

Full List of Affected Properties

• 25 N 16TH ST, HARRISBURG, PA 17103
• 1614 PARK ST, HARRISBURG, PA 17103
• 1616 PARK ST, HARRISBURG, PA 17103
• 1620 PARK ST, HARRISBURG, PA 17103
• 1622 PARK ST, HARRISBURG, PA 17103
• 1624 PARK ST, HARRISBURG, PA 17103
• 1626 PARK ST, HARRISBURG, PA 17103
• 1628 PARK ST, HARRISBURG, PA 17103
• 1632 PARK ST, HARRISBURG, PA 17103
• 1634 PARK ST, HARRISBURG, PA 17103
• 21 N 16TH ST, HARRISBURG, PA 17103
• 1611 PARK ST, HARRISBURG, PA 17103
• 1613 PARK ST, HARRISBURG, PA 17103
• 1617 PARK ST, HARRISBURG, PA 17103
• 1619 PARK ST, HARRISBURG, PA 17103
• 1621 PARK ST, HARRISBURG, PA 17103
• 1623 PARK ST, HARRISBURG, PA 17103
• 1625 PARK ST, HARRISBURG, PA 17103
• 1627 PARK ST, HARRISBURG, PA 17103
• 1629 PARK ST, HARRISBURG, PA 17103
• 1631 PARK ST, HARRISBURG, PA 17103
• 1633 PARK ST, HARRISBURG, PA 17103
• 1635 PARK ST, HARRISBURG, PA 17103
• 1637 PARK ST, HARRISBURG, PA 17103
• 1630 PARK ST, HARRISBURG, PA 17103
• 1615 PARK ST, HARRISBURG, PA 17103

RECOGNIZED AS A ROADMAP FOR COLLABORATION AND ACCOUNTABILITY

After many months of negotiation, Capital Region Water, the city of Harrisburg, the U.S. Department of Justice (DOJ), U.S. Environmental Protection Agency (EPA), and Pennsylvania Department of Environmental Protection (PA DEP) reached agreement to file a material modification to the 2015 Partial Consent Decree for clean water. This Modification to the Partial Consent Decree will guide Capital Region Water’s wastewater and stormwater work for the next decade. The court filing occurred today in Federal District Court in Harrisburg. Capital Region Water looks forward to meeting its clean water obligations, as it has since its inception, and ensuring that customers and stakeholders are partners in the process.

“Capital Region Water has not wavered from its commitment to clean water in and around Harrisburg,” said Capital Region Water CEO Charlotte Katzenmoyer. “The compliance milestones and projects identified in the Modification to the Partial Consent Decree will ensure compliance with wet weather targets, but it’s not the end goal. We encourage public comment now and will continue to provide various opportunities for the public to provide input on a larger plan to control combined sewer overflow events, which are a symptom of our dated, aging infrastructure.”

A consent decree (sometimes called a consent order) is a formal agreement created to resolve a dispute without fault. It’s a court order that establishes an enforceable plan for improvement. In 2015, after decades of infrastructure neglect and inaction by previous city administrations, a formal complaint against CRW and the city of Harrisburg and an agreed-upon Partial Consent Decree were filed in court. The 2015 Partial Consent Decree required specific compliance measures to control discharges from the sewer system, which consists of the combined and separate sanitary sewer collection systems, conveyance and treatment systems, and the municipal separate stormwater sewer system (MS4) within the city of Harrisburg. The intent of the Partial Consent Decree was to allow sufficient time for Capital Region Water to develop an approvable long-term plan; however, it was acknowledged that the inherited system suffered from decades of neglect and disinvestment.

This Modification to the Partial Consent Decree is drafted to address alleged violations of the Clean Water Act and Pennsylvania’s Clean Streams Law, primarily due to sewer overflows and the discharge of polluted stormwater, and incorporates steps that are being taken and will be taken to achieve baseline conditions for an acceptable Long-Term Control Plan. The goal remains the same – improved water quality and implementation of defined compliance measures. 

After the Modification is filed in court, notice will be provided in the Federal Register, and customers and stakeholders will have a 30-day public comment period to provide comment on the Modification to the Partial Consent Decree. Please visit https://www.justice.gov/enrd/consent-decrees for further details.

After consideration of public comments and any final changes, the partner agencies, led by DOJ, will ask the court to approve and enter the Modification to the Partial Consent Decree. When the court grants this motion, the Consent Decree will be final.

Capital Region Water will continue to report progress on a semi-annual basis. Information will be available through the website and associated public notification procedures. For more details on the City Beautiful H2O Program Plan, CRW’s integrated plan to restore failing infrastructure, reduce combined sewer discharges, improve the health of local waterways, and beautify our neighborhoods through community greening, please visit our website at: www.capitalregionwater.com/what-we-do/cbh2o/

To Submit Formal Comment:

Public Comment Period:

Members of the public have an opportunity to review and comment on the plan until March 20, 2023.

Department of Justice website:

www.justice.gov/enrd/consent-decree/us-et-al-v-capital-region-water-and-city-harrisburg-pa

Comments can be submitted via:

• Email: pubcomment-ees.enrd@usdoj.gov.

• Mail: Assistant Attorney General, U.S. DOJ—ENRD, P.O. Box 7611, Washington, D.C. 20044–7611.

Comments should be addressed to the Assistant Attorney General, Environment and Natural Resources Division, and should refer to United States and Pennsylvania Department of Environmental Protection v. Capital Region Water and City of Harrisburg, D.J. Ref. No. 90–5–1–1–10157.

MODIFICATION TO THE PARTIAL CONSENT DECREE & CITY BEAUTIFUL H2O PROGRAM PLAN

Capital Region Water is awaiting final signatures to modify its Partial Consent Decree — an agreement with state and federal regulators that will serve as a roadmap for wastewater and stormwater improvements over the next decade.

The modification is designed to address alleged ongoing violations of the federal Clean Water Act and state Clean Streams Law, primarily due to sewer overflows and discharges of polluted stormwater into local waterways. Under the plan, CRW aims to make system improvements, implementing defined compliance measures that will aid in the overall goal of improving the quality of local waterways and protecting those downstream.

Projects included in this plan will have a direct effect on determining customer rates and annual budgets. Customers, residents, and other stakeholders will have opportunities to review and comment on the plan, including at an upcoming public feedback event scheduled for 5 to 7 p.m. February 9, 2023, at the CRW Administrative Offices located at 3003 N. Front Street, Harrisburg Pa. 17110. Additional information about the event is available at capitalreigonwater.com and through CRW social media. Once all parties sign the modification, there also will be a formal, 30-day public comment period noticed via the Federal Register.

“This is another milestone along the path for clean water in and around Harrisburg,” said Capital Region Water CEO Charlotte Katzenmoyer. “The plan has evolved, but the goal remains the same – improved water quality and implementation of targeted, verified system improvements that will move us toward regulatory compliance, including during wet-weather events. The feedback session is a great opportunity for the public to provide input on a larger plan to control combined sewer overflow events, which are a symptom of our dated, aging infrastructure that exists in Harrisburg and nearly 800 communities throughout the United States.”

Since 2015, CRW has been operating under a Partial Consent Decree, which serves as a guide to improving and protecting the quality of local waterways, like the Susquehanna River and Paxton Creek. The agreement includes specific compliance measures that CRW must follow to control discharges from our sewer system, which includes both combined and separate sanitary and storm sewers. The City Beautiful H2O Program Plan is CRW’s integrated approach to addressing system-wide infrastructure rehabilitation and high-priority water quality compliance activities.

CRW has negotiated a draft to alter the original Consent Decree, working in partnership with the U.S. Department of Justice, U.S. Environmental Protection Agency, and Pennsylvania Department of Environmental Protection. A draft was recently approved by CRW’s Board of Directors. The city of Harrisburg has also signed off on the agreement. As we await final signatures from the federal government, CRW looks to ensure that the public has opportunity to understand and influence their role in creating a cleaner and greener city through the City Beautiful H2O program.

For more details on our current City Beautiful H2O Program Plan, please visit our website at: www.capitalregionwater.com/what-we-do/cbh2o/

EL PROBLEMA DE AGUA POTABLE ESTA CORREGIDO

Customers of Capital Region Water were notified on Thursday, December 1, 2022, of a problem with our drinking water and were advised to “BOIL YOUR WATER BEFORE USING”. We are pleased to report that the problem has been corrected and that it is no longer necessary to “BOIL YOUR WATER BEFORE USING”. We apologize for any inconvenience and thank you for your patience.

As always, you may contact Capital Region Water at 888-510-0606 or writing to 100 Pine Drive, Harrisburg, PA 17103 with any comments or questions. You can also visit capitalregionwater.com to learn more.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Capital Region Water. PWS ID 7220049 Date distributed: 12/4/2022

BOIL YOUR WATER BEFORE USING

Hiervan el agua antes de usarla.

Este informe contiene información importante acerca de su agua potable.  Haga que alguien lo traduzca para usted, o hable con alguien que lo entienda.

We routinely monitor the conditions in the distribution system. On Thursday, December 1, 2022, we experienced a loss of positive water pressure due to an emergency water main repair that resulted in a service shut-off impacting properties between 1700-1732 Regina Street in Harrisburg. A loss of positive water pressure is a signal of conditions that could allow contamination to enter the distribution system through back-flow by back pressure or back-siphonage.  As a result, there is an increased chance that the water may contain bacteria that can make you sick.

What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and let it cool before using; or use bottled water.  You should use boiled or bottled water for drinking, making ice, washing dishes, brushing teeth, and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice about drinking water from their healthcare providers. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426‑4791.

What happened and what is being done?

A service line repair created a low/no pressure situation at this location. Efforts are being made to complete repairs and restore normal system level and pressure as quickly as possible.

We will inform you when all corrective actions have been completed and when you no longer need to boil your water.

For more information, please contact:

Dr. Robert E. Young Water Services Center, 888-510-0606

100 Pine Dr, Harrisburg, PA 17103

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by: Capital Region Water, PWS ID#: 7220049      Date distributed: 12/1/2022

Boil Water Advisory – Capital Region Water

Capital Region Water’s Board of Directors voted last night to approve 2023 budgets and rates during a special meeting. With the organization’s core value of “Every Drop Counts” at the forefront, Capital Region Water presented a plan to continue much-needed investments in the city’s future while remaining focused on the affordability challenges facing so many of its customers.

The board has approved a roughly $2.55-per-month increase to wastewater rates for a typical residential property in the city. There is no change to drinking water rates or the stormwater fee. The average Harrisburg customer consumes approximately 45,000 gallons of water annually.

“It’s a testament to our leadership that we’ve been able to keep rates predictable this year,” explains Capital Region Water CEO Charlotte Katzenmoyer. “Even through inflation and supply chain issues, we are focused on finding equitable and responsible ways to repair the aging infrastructure, both seen and unseen. Our plan commits $58 million to capital projects aimed at reducing combined sewer overflows, addressing localized flooding and runoff, and meeting all state and federal clean water requirements. This also comes at a time in which we have doubled the investment in our Customer Assistance Program.”

Capital Region Water consistently makes prudent financial decisions, seeking out non-rate revenue streams and striving to offset costs through state and federal grant programs and low-interest loans. These opportunities provide direct cost savings to customers.

As a municipal authority, Capital Region Water, which is audited annually by an independent financial auditing firm, does not earn a profit, and invests its revenue into operating and improving the Harrisburg area’s drinking water, wastewater, and stormwater systems.

For more information on the drinking water, wastewater, and stormwater budgets and rates, please visit https://capitalregionwater.com/resources/financial-reports/.

The Capital Region Water finance and senior leadership teams have been hard at work creating and revising a fiscal plan for 2023 — one that balances ongoing investment in critical infrastructure upgrades against the financial constraints of many of our customers.

“Various factors drive rates and spending at CRW. Regulatory agreements, such as the Modification to the Partial Consent Decree, require significant and costly upgrades as does the absolute necessity of providing clean, safe drinking water and protecting local waterways,” said Capital Region Water CEO Charlotte Katzenmoyer. “The budget proposal process is an important step as affordability is a limiting factor among our customers. It’s a testament to our leadership that we’ve been able to keep rates predictable.”

Capital Region Water consistently makes prudent financial decisions, seeking out non-rate revenue streams and striving to offset costs through state and federal grant programs and low-interest loans. These opportunities provide direct cost savings to customers.

Capital Region Water will present proposed 2023 drinking water, wastewater, and stormwater budgets and rates to the Board of Directors for consideration during a public meeting beginning at 5 p.m. today, Tuesday, November 22, 2022.

The 2023 proposed budget priorities and initiatives include:

• Investment in critical infrastructure for the drinking water system and wastewater system, as well as green stormwater infrastructure improvements
• Implementation of the 10-year project list as negotiated with the U.S. Environmental Protection Agency and Pennsylvania Department of Environmental Protection to improve local water quality
• Optimization of the customer experience through assistance and incentive programs
• Implementation of best practices to comply with Lead and Copper Rule Revisions requirements

As a municipal authority, Capital Region Water does not earn a profit and invests its revenue into operating and improving the Harrisburg area’s water systems.

Capital Region Water customers are encouraged to attend the Regular Board meeting tonight and provide comments. Meeting details can be found at https://capitalregionwater.com/board-meetings/. The Board of Directors is scheduled to approve 2023 budgets and rates at a Special Meeting at 6 p.m. on Wednesday, November 30, 2022.

Riverfront Park to be impacted

Capital Region Water begins phase two of a major rehabilitation of the Front Street Sewer Interceptor in Riverfront Park. The $17 million project will restore about 2.7 miles of sewer interceptor between Seneca Street and the I-83 bridge in Harrisburg.

The 111-year-old Front Street Sewer Interceptor conveys a mixture of sewage and stormwater from half of the City of Harrisburg, as well as Susquehanna Township, to CRW’s pump station located at 830 S. Front Street. Since it was built in 1911, the interceptor has played a vital role in transporting wastewater and stormwater along an intricate system of pipes beneath the City before finally reaching the Advanced Wastewater Treatment Facility (AWTF). Today, nearly 4 million gallons pass through the interceptor daily, and in some wet weather events, volumes can reach almost 20 million gallons. CRW regularly inspects and cleans the Front Street Interceptor to ensure reliability.

“This project is another example of our commitment to protecting public health and the environment,” said Capital Region Water CEO Charlotte Katzenmoyer. “The Front Street Interceptor is a major intercepting sewer line that collects flow from 15% of the City’s sewer system. Investing in this critical repair of the wastewater conveyance system is crucial to meeting our clean water goals.”

This project will be completed in several phases throughout a year-long contract timeline. Nearly three miles of interceptor sewer will be repaired by a less invasive, time-efficient, and trenchless process called cured-in-place pipe (CIPP) repair. Trenchless sewer repair is different from the traditional process as this method uses no-dig technology to repair outdated sewer pipes. CIPP requires less equipment, less expense, and less disturbance to the park landscape. The materials used in CIPP repair are extremely durable and will extend the useful life of the interceptor for many decades. Temporary bypass pumping will convey sewage to the AWTF for treatment. All safety precautions will be taken, and proper signage will be in place to protect pedestrians and bikers visiting Riverfront Park. No full road closures are required for this project.

All the work being completed during phase two will ultimately aid in capturing more combined flow throughout this and other segments of the larger system. This project, paired with pump station upgrades and other capital improvement projects, is a vital commitment to reaching our clean water goals, and meeting; and exceeding, compliance obligations. Phase 1 of the project restored the sewer interceptor between Shamokin and Emerald streets in 2019.

Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.  Or visit our website to find a full list of Capital Improvement Projects.