Contact Customer Service

If you need support related to your service, please use our customer support area.

Report a Problem

By reporting problems you see, you can help us to identify larger issues that need attention.

Your Account

View, print and pay your bills online, and track your water usage on our online portal.

Financial Relief is Available

To assist those with limited incomes, Capital Region Water is enhancing our customer assistance program.

Get In Touch

Fill out the form or use any of the contact options listed to get in touch with a member of our team.

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1 (888) 510-0606

info@capitalregionwater.com

Right-to-Know Information

Media and Press

Rebecca Laufer
External Affairs Manager
rebecca.laufer@capitalregionwater.com

Transparency in Coverage Rule

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

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