News

CAPITAL REGION WATER BEGINS DRINKING WATER MAIN IMPROVEMENT PROJECT

HARRISBURG (April 8, 2019): Capital Region Water is kicking off a $1,000,000 drinking water main improvement project this week in the locations listed below. This project will install 1,400 feet of new drinking water mains to improve water quality, service reliability, and flow for fire protection in the City of Harrisburg, Penbrook Borough, and Susquehanna Township.

“This project is part of Capital Region Water’s proactive capital improvement strategy to provide safe and reliable drinking water service while reducing long-term operational costs,” said Capital Region Water CEO Charlotte Katzenmoyer. “We thank our customers who live or work near these project locations for their patience and understanding while these improvements are made.”

Potential impacts of this construction include: street closures, parking restrictions, construction noise, temporary water service interruptions, and temporary roadway patches until final restoration can be completed, typically 90 days after temporary patching. Construction hours will be 7:00 a.m. – 5:00 p.m., Monday through Friday. This project will not require access to customers’ homes. Additional details will be provided to properties near the project locations in advance through door-to-door outreach.

Project Locations
Magnolia Street between South 12th Street and South 13th Street, Harrisburg
Ridgeway Road between Overbrook Road and Colonial Road, Susquehanna Township
Clinton Road between Cloverfield Road and Centerfield Road, Susquehanna Township
Herr Street and Laurel Street near Walnut Street, Susquehanna Township & Penbrook
Darby Road and Darby Place near Vernon Avenue, Susquehanna Township

A map of Capital Region Water’s 2019 Capital Improvement Projects can be found online at capitalregionwater.com/capitalprojects. Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER BEGINS ANNUAL FIRE HYDRANT FLUSHING AND INSPECTION PROGRAM

HARRISBURG (March 29, 2019): Capital Region Water will begin its annual fire hydrant flushing and inspection program on Monday, April 1. It is expected to take six to eight weeks to reach all 1,800 fire hydrants in Capital Region Water’s service area.

Why is this needed?
Annual fire hydrant flushing and inspections are vital to maintaining high quality drinking water. Flushing removes buildup in fire hydrants and water mains. Crews also inspect each hydrant to ensure reliable use for fire protection. Capital Region Water quickly repairs any issues with fire hydrants to keep them in service. Over 70 fire hydrants were repaired or replaced in 2018.

How will this affect customers’ water service?
Fire hydrant flushing may cause a temporary discoloration of water and a temporary reduction in water pressure. The discoloration is not harmful and can be flushed by running cold water through a faucet, preferably at the highest point in their residence. Customers can call 888-510-0606 or email info@capitalregionwater.com with any questions or concerns.

Flushing Phases:
Flushing will take place in several phases and will begin near Reservoir Park and progress out toward Capital Region Water’s service area boundaries. Customers can check the progress of hydrant flushing on Capital Region Water’s website at capitalregionwater.com/hydrantflushing.

Public Notification:
Capital Region Water will be using an automated phone system, Nextdoor.com, and Twitter to notify customers as the flushing program progresses.
Customers can sign up to receive automated messages about hydrant flushing by subscribing to “Service Alerts” at capitalregionwater.com/alerts. You can also sign up over the phone by calling Capital Region Water at 888-510-0606.

More information can also be found at capitalregionwater.com/hydrantflushing. For questions related to their water or sewer service, customers can contact Capital Region Water at 888-510-0606.

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CAPITAL REGION WATER OPENS PUBLIC COMMENT PERIOD
FOR REVISED DRINKING WATER RULES AND REGULATIONS
Two Public Meetings Will Be Held; Public Comment Period Ends May 3

HARRISBURG (March 28, 2019): Capital Region Water announces a public comment period for revisions to policies guiding the operation of its drinking water system, collectively called Drinking Water Rules and Regulations.

Changes include updates for clarity and consistency, a recently approved Leak Adjustment Policy, and a comprehensive Collections Policy. The Drinking Water Rules and Regulations were last significantly updated in 2002.

“Straight-forward and equitable policies are foundational to professionally operating our community’s water system,” said Capital Region Water CEO Charlotte Katzenmoyer. “Capital Region Water looks forward to reviewing public feedback but also using this opportunity to educate customers about our shared roles and responsibilities.”

Capital Region Water will accept public comments on the revised Drinking Water Rules and Regulations between March 28 and May 3. Capital Region Water’s Board of Directors will take public comments into account before it votes on the Rules and Regulations at their May 22 meeting. Public comments will be accepted in person at meetings, by mail, and online.

Two public meetings will be held with each meeting including a brief presentation and time for comments and questions. Light refreshments will be provided. All relevant documents and an opportunity to provide comments are available at capitalregionwater.com/rulesandregulations. Comments can also be mailed directly to Capital Region Water, with attention to Tanya Dierolf, at 212 Locust Street, Suite 500, Harrisburg, PA 17101. Customers can request a hard copy of the revised Rules and Regulations by calling Capital Region Water at 888-510-0606.

Public Meetings:

When:  Wednesday, April 10

       6:00 p.m.  – 7:00 p.m.

Where: Camp Curtin YMCA

       2135 N 6th Street

       Harrisburg, PA 17110

 

When:  Wednesday, April 24

       6:00 p.m.  – 7:00 p.m.

Where: CRW Board Meeting

       212 Locust Street, First Floor

       Harrisburg, PA 17101

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CAPITAL REGION WATER BOARD OF DIRECTORS SELECTS
EXPERIENCED PUBLIC WORKS DIRECTOR AS CEO

HARRISBURG (March 18, 2019): Capital Region Water’s Board of Directors announced today that Charlotte Katzenmoyer has been selected as Chief Executive Officer of Capital Region Water.

“Charlotte’s success leading the City of Lancaster’s Public Works including its water, wastewater, and stormwater systems for over 17 years made her an ideal candidate for Capital Region Water as we address similar infrastructure investments and regulatory obligations,” said Board Chairperson Marc Kurowski. “Her unique experience and commitment to transparency will help Capital Region Water continue to best serve our customers.”

As the Director of Public Works with the City of Lancaster, Charlotte led a team of 200 employees including the Bureau of Water and the Bureau of Wastewater which serve 140,000 people in the City of Lancaster and nine surrounding municipalities. While in Lancaster, Charlotte oversaw the modernization of Lancaster’s water and sewer infrastructure and developed a nationally recognized green stormwater infrastructure program.

“It is an honor to be selected CEO of Capital Region Water,” said Charlotte Katzenmoyer. “I look forward to joining a team of dedicated employees to enhance the Harrisburg-area community through resilient operations and long-term infrastructure investments as well as making Harrisburg a leader in green stormwater infrastructure projects to help eliminate localized flooding and improve neighborhoods.”

Charlotte graduated from the University of Akron with a Bachelor of Science in Civil Engineering and graduated from Lehigh University with a Master of Science in Environmental Engineering.

About Capital Region Water
Capital Region Water is a municipal authority providing drinking water, wastewater, and stormwater services to 120,000 residents in the City of Harrisburg and surrounding area. Capital Region Water owns and operates its primary water source, the DeHart Reservoir, including 8,000 acres of forestland surrounding the reservoir and a drinking water treatment plant capable of treating 20 million gallons per day. Capital Region Water’s Advanced Wastewater Treatment Facility is the largest wastewater treatment plant in Pennsylvania within the Chesapeake Bay watershed capable of treating 45 million gallons per day.

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CAPITAL REGION WATER RESUMES REGULAR STREET SWEEPING

HARRISBURG (March 11, 2019): Capital Region Water resumed regular street sweeping today, March 11. Regular street sweeping has been paused since December 31 for the winter season.

Capital Region Water’s street sweeping program collected nearly 700 tons of debris in 2018, an amount equal in weight to 17 fully loaded tractor trailers.

“Regular street sweeping is one of many proactive measures that Capital Region Water invests in to keep storm drains and sewer pipes clear of debris and to reduce pollution reaching our local rivers and streams” said Capital Region Water Board Chairperson Marc Kurowski. “We encourage the public to lend a hand by picking up litter on their street and joining community clean ups.”

Capital Region Water’s next monthly volunteer litter clean up will be held at the intersection of Derry and Summit streets on Tuesday, March 19 at 5:30 p.m.  Clean and Green Harrisburg is holding its 7th Annual Great Harrisburg Litter Clean Up on Saturday, April 13, a citywide clean up that attracts hundreds of volunteers every year. More information about the Great Harrisburg Litter Clean Up can be found online at cactricounty.org/great-harrisburg-litter-cleanup/.

Moving forward, regular street sweeping may not occur when it rains, snows, or when temperatures are below freezing.  Parking enforcement will still occur even if street sweeping does not.  Residents should follow the Street Cleaning signs posted on their street.

The City of Harrisburg continues snow removal, leaf collection, trash removal, large debris removal from streets, and street sweeping for special events. Park Harrisburg continues parking enforcement in the downtown and midtown areas and the City of Harrisburg continues parking enforcement throughout the rest of the city.

Customers can contact Capital Region Water with questions about street sweeping at 888-510-0606 or by emailing info@capitalregionwater.com. Customers can also track the progress of street sweeping on Capital Region Water’s website at capitalregionwater.com/streetsweeping.

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CAPITAL REGION WATER APPROVES 2019 BUDGETS AND RATES

HARRISBURG (November 29, 2018) At its Wednesday, November 28 meeting, Capital Region Water’s Board of Directors voted to approve 2019 budgets, including necessary adjustments to water and sewer rates.

Under the approved budgets and rate calculations, wastewater rates will be set at $7.65 per 1,000 gallons and drinking water rates will be set at $9.65 per 1,000 gallons with a monthly ‘Ready to Serve’ charge of $7.62 for a standard 5/8” meter. Combined, these changes will result in an increase of $3.98 per month or about 13 cents a day for the typical residential customer consuming 4,500 gallons / month.

Capital Region Water’s 2019 budgets reflect a continued commitment to investing in critical infrastructure including $40 million in capital improvement projects.

“Capital Region Water has and will continue to make prudent financial decisions to reduce costs and limit the burden placed on our customers while investing in the water and wastewater infrastructure essential for everything we do in life from taking a shower to fighting fires,” said CRW Board Chairperson Marc Kurowski. “Large, multi-year investments are needed to address aging infrastructure and a partial consent decree for combined sewer overflows requiring gradual rate increases over time.”

Necessary capital improvements to the drinking water system in 2019 include lining a major water main on Cameron Street, replacing several aging water mains, and an evaluation of the DeHart Dam Spillway. Wastewater capital improvements include updating treatment systems at the Advanced Wastewater Treatment Facility, and repairs to major interceptor sewers along Paxton Creek and the Susquehanna River.

Capital Region Water recently closed on an $11 million low interest loan from PENNVEST to rehabilitate the Front Street Pump Station in 2019. Since 2014, Capital Region Water has been awarded over $41 million in low interest loans from PENNVEST for critical infrastructure improvements.

Since 2015, Capital Region Water has proactively identified and repaired leaks in its water distribution system saving $300,000 a year in reduced treatment expenses and improving service reliability. 2018 efficiency improvements at the Advanced Wastewater Treatment Facility will save nearly $100,000 a year in reduced energy and chemical costs.

Capital Region Water continues its emphasis on increasing the involvement of small, local, and diverse businesses on its construction projects and has several business workshops scheduled for January and February in partnership with the City of Harrisburg. In 2018, Capital Region Water’s capital improvement projects included over $5.5 million in commitments to minority, women, and disadvantaged business enterprises (MWDBE).

2019 budgets, rates, and more information about capital projects can be found online at: http://capitalregionwater.com/financialreports

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CAPITAL REGION WATER COMPLETES BACKUP WATER SUPPLY EXERCISE

HARRISBURG (October 31, 2018): Capital Region Water announced today that it completed its backup water supply exercise and switched back to supplying its water solely from the DeHart Reservoir on Sunday, October 28.

For most customers, it will take five to nine days for drinking water in the distribution system (underground pipes) to fully transition to water treated from the DeHart Reservoir.

This exercise is an industry best practice to ensure reliability during a potential emergency and will be conducted again in October 2019. As previously announced, Capital Region Water began temporarily pumping and treating water from its backup water source, the Susquehanna River on October 16.

Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER TO OPERATE BACKUP WATER SOURCE IN OCTOBER
MINIMAL IMPACT TO CUSTOMERS EXPECTED

HARRISBURG (October 4, 2018): Following industry best practices, Capital Region Water will test its backup water supply, using an intake in the Susquehanna River, to ensure its functionality and reliability in the event needed during a potential emergency.  Capital Region Water’s main source of drinking water is the DeHart Reservoir in northern Dauphin County.

This temporary exercise will begin in mid-October and last at least ten days before switching back to the DeHart Reservoir supply. Water quality will continue to be compliant with all state and federal standards.

“We’re lucky to have the pristine DeHart Reservoir as our main source of drinking water but we also benefit from having the infrastructure in place to treat water from the Susquehanna River if needed,” said Capital Region Water Board Chairperson Marc Kurowski. “As part of Capital Region Water’s ongoing efforts to ensure reliable service, this annual exercise will make sure our equipment and staff are thoroughly prepared if an emergency ever required the switch to our backup water source.  Although we expect very minimal impact to our customers, Capital Region Water feels that our customers deserve to know when we make temporary changes to the source of our water supply.”

Capital Region Water’s water treatment plant can treat water from either the DeHart Reservoir during typical conditions or from the Susquehanna River during emergencies. The water treatment plant, called the Robert E. Young Water Services Center, was constructed in 1994 and currently treats about 7 million gallons of drinking water per day for customers in the City of Harrisburg and parts of Penbrook Borough, and Lower Paxton, Susquehanna, and Swatara Townships.

There will be no change in water pressure or the appearance of the water. People with sensitive palates may experience a slightly different taste to their drinking water during this exercise.

Capital Region Water will provide additional updates, including start and end dates for the exercise on its website and social media pages.  Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER BEGINS FRONT STREET SEWER INTERCEPTOR REHABILITATION PROJECT

HARRISBURG (September 10, 2018): Capital Region Water kicked off a $1,170,000 project to rehabilitate a section of the Front Street Sewer Interceptor in Riverfront Park between Shamokin and Emerald streets in Harrisburg.

To protect public safety, the park will temporarily close in the project area beginning Monday, September 10 through the end of October. Riverfront Park users in the project area will be detoured to the sidewalk across Front Street.

The 105-year-old Front Street Sewer Interceptor carries an average of 2 million gallons of wastewater every day from the City of Harrisburg and Susquehanna Township.

“Capital Region Water is committed to protecting public safety and the environment by properly maintaining our wastewater collection system,” said Capital Region Water Board Chairperson Marc Kurowski. “We appreciate everyone’s patience during construction while we address critical and aging infrastructure.”

This project will install 2,000 feet of new pipe liner, called “cured-in-place” pipe, to rehabilitate the 30-inch diameter clay sewer pipe. Cured-in-place pipe technology decreases the need for excavation and will be installed through manholes between Shamokin Street and Emerald Street in Riverfront Park along Front Street. Aboveground pipes will be placed along the park in the project area to bypass flows during the cured-in-place pipe installation.

Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER BEGINS MARKET STREET SEWER REPAIR PROJECT

HARRISBURG (August 30, 2018): Capital Region Water will begin an infrastructure improvement project to repair two sewer mains in Market Street between Cameron Street and 13th Street. This high priority project will require road closures in the area from now through November.

Traffic will be detoured to Paxton Street.   Detour details will be posted and can be viewed on Capital Region Water’s website, Nextdoor.com and Twitter.  The sidewalks on Market Street will be open to pedestrian traffic.

If you have any questions call Capital Region Water at 888-510-0606 or email info@capitalregionwater.com. Thank you for your patience while we invest in our community.

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CAPITAL REGION WATER ANNOUNCES NEW HIRE AND PROMOTIONS TO LEADERSHIP POSITIONS

HARRISBURG (August 28, 2018): With a focus on operational excellence, Capital Region Water announces the addition of a new Director of Administration and the promotion of two employees to the Director level for its Water and Wastewater Operations.

Michael Doweary joins Capital Region Water as Director of Administration. Michael most recently served as Business Administrator for the City of York where he oversaw the fiscal and administrative functions of the City and was recognized for improving the City’s credit rating during his tenure. He will oversee Capital Region Water’s administrative functions including Human Resources, Risk Management, and Business Diversity.

“It’s part of Capital Region Water’s mission to continually improve the performance, efficiency, and safety of our operations,” said Capital Region Water Board Chairperson Marc Kurowski. “Michael brings over 15 years of leadership experience to support this mission and lead our administrative efforts.”

In related news, Jess Rosentel has been promoted to Director of Wastewater Operations after serving as Wastewater Superintendent for four years. Jess has over 14 years of experience in the wastewater industry and successfully implemented over $50 million of improvements to Capital Region Water’s Advanced Wastewater Treatment Facility. He oversees the operation of Capital Region Water’s wastewater system serving 120,000 people in the Harrisburg area, including the largest wastewater treatment plant in Pennsylvania within the Chesapeake Bay watershed.

In addition, Michael McFadden has been promoted to Director of Water Operations after serving as Water Superintendent for three years. Michael has over 20 years of experience in the water utility industry and recently instituted a leak detection program which saves an average of 1,400,000 gallons of water every day.  He oversees the operation of Capital Region Water’s drinking water system which serves 60,000 people. The water system includes the DeHart Reservoir, a treatment plant capable of treating 20 million gallons of water per day, and over 200 miles of distribution mains.

“At Capital Region Water, we value the contributions that our employees make toward operational excellence and pride in our work,” said Capital Region Water CEO Mark Kropilak. “Jess and Michael are trusted leaders within the organization and have proven themselves capable of leading and expanding our operations.”

Capital Region Water is a municipal authority providing drinking water, wastewater, and stormwater services to 120,000 residents in the City of Harrisburg and surrounding area. Visit capitalregionwater.com for more information.

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CAPITAL REGION WATER BOARD OF DIRECTORS SELECTS NEW CEO

HARRISBURG (July 18, 2018): Capital Region Water’s Board of Directors announced today that Mark Kropilak is the new Chief Executive Officer of Capital Region Water.

“After a comprehensive search process, Mark impressed the Board of Directors with his 30 years of experience in the water industry and understanding of complex issues facing Capital Region Water, including infrastructure investments, regulatory mandates, and utility resilience,” said Board Chairperson Marc Kurowski. “He is capable of taking these issues head-on in the most efficient manner to best serve our customers.”

Mark has served as CEO and Board Advisor to various water technology companies. He was General Counsel for a regulated water and wastewater utility where he was a thought leader on matters of growth strategy and regulatory and legislative policies. Mark has also served as Senior Vice President of Business Development at several major water companies, where he focused on infrastructure investments, operational efficiency, utility valuation, and acquisitions.

“It is an honor to be selected CEO of Capital Region Water,” said Mr. Kropilak. “I have joined a team of employees dedicated to providing high quality water, superior customer service, and operational excellence.”

Mark received his law degree from Columbia University, an EMBA from Villanova University, and a BA degree in Economics and Accounting from Saint Vincent College.

About Capital Region Water
Capital Region Water is a municipal authority providing drinking water, wastewater, and stormwater services to 120,000 residents in the City of Harrisburg and surrounding area.  Capital Region Water owns and operates its primary water source, the DeHart Reservoir, including 8,000 acres of forestland surrounding the reservoir and a drinking water treatment plant capable of treating 20 million gallons per day. Capital Region Water’s Advanced Wastewater Treatment Facility is the largest wastewater treatment plant in Pennsylvania within the Chesapeake Bay watershed capable of treating 45 million gallons per day.

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CAPITAL REGION WATER’S 2018 DRINKING WATER QUALITY REPORT NOW AVAILABLE

HARRISBURG (June 28, 2018): Customers can now access Capital Region Water’s 2018 Drinking Water Quality Report online. The 2018 Drinking Water Quality Report identifies Capital Region Water’s source water, describes its treatment process, and summarizes compliance with drinking water standards in 2017.

The drinking water quality Capital Region Water supplied in 2017 exceeded all state and federal drinking water standards.  Customers can access the report online by visiting capitalregionwater.com/2018waterqualityreport, or they can request a copy to be mailed to them by calling 888-510-0606.

Capital Region Water continues to invest in its water system to provide safe, reliable drinking water for current and future generations. In 2018, Capital Region Water is investing $2 million to rehabilitate its 28-million-gallon Upper Reservoir, $1 million to install new plate settlers at its treatment plant, and $800,000 to install a new backup generator.

Capital Region Water implements a regular leak detection program to reduce costs through water loss. Capital Region Water saved an average of 571 million gallons a year between 2015 and 2017, through an active leak detection and repair program.

Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER BEGINS ANNUAL FIRE HYDRANT FLUSHING AND INSPECTION PROGRAM

HARRISBURG (April 03, 2018): Capital Region Water began its annual fire hydrant flushing and inspection program today. It is expected to take six to eight weeks to reach all 1,800 fire hydrants in Capital Region Water’s service area.

Why is this needed?
Annual fire hydrant flushing and inspections are vital to maintaining high quality drinking water. Flushing removes buildup in fire hydrants and water mains while hydrant inspections ensure reliable use for fire protection.

How will this affect customers’ water service?
Fire hydrant flushing may cause a temporary discoloration of water and a temporary reduction in water pressure. The discoloration is not harmful and can be flushed out by running cold water through a faucet. Check for discolored water before doing laundry when crews are flushing nearby. Customers can call 888-510-0606 or email info@capitalregionwater.com with any questions.

Flushing Phases:
Flushing will begin at Reservoir Park and progress out toward Capital Region Water’s service area boundaries. Customers can check the progress of hydrant flushing on Capital Region Water’s website at http://www.capitalregionwater.com/hydrantflushing.

Public Notification:
Capital Region Water will be using an automated phone system, Nextdoor.com, and Twitter to notify customers as the flushing program progresses. Customers can sign up to receive automated messages about hydrant flushing by subscribing to “Service Alerts” at capitalregionwater.com/alerts or by calling Capital Region Water at 888-510-0606.
More information can be found at capitalregionwater.com/hydrantflushing.

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