Capital Region Water is committed to resolving issues that may be affecting infrastructure underground.

By reporting the problems you see, you can help us to identify larger issues that need attention. If you are having a problem with your service, please let us know by using one of the methods.

If you have an immediate need, please call (888) 510-0606. This phone number is monitored 24/7 for drinking water, wastewater, and stormwater emergencies.

Use the online form provided below and include the location and a brief description of the issue. We will respond within one business day.

Emails and the contact form below are only monitored during normal business hours.

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