On November 22nd, 2024, Capital Region Water is temporarily pumping and treating water from its backup drinking water source, the Susquehanna River. This short-term exercise is an industry best practice, allowing the operation of the backup system and confirming its reliability in case of a potential emergency. Regular use ensures that both sources are ready for use when needed.

“Our top priority is to protect public health by providing safe, reliable drinking water,” stated Capital Region Water CEO Charlotte Katzenmoyer. “All state and federal drinking water standards will be met during this temporary exercise. While customers with a sensitive palate may notice a slightly different taste, there is no change to the quality of water coming through your tap.”

The short-term operation will last approximately 14 days. Capital Region Water will transition supply back to the primary source, the DeHart Reservoir, on December 6, 2024.

Additionally, Capital Region Water reminds all drinking water customers to schedule their mandatory water meter replacement. Customers are encouraged to have new meters installed by January 31, 2025, to avoid a noncompliance charge. Customers who schedule and have a new meter installed in 2024 are eligible to receive a $25 credit upon proof of the meter installation. Please contact LENEGAN Plumbing & Heating, LLC directly @ (855) 892-3830, Or https://go.oncehub.com/LENEGANPLUMBING.

Capital Region Water continues demonstrating its commitment to clean, safe drinking water. State and federal regulations mandate that the 90th percentile lead level must be less than 15 parts per billion. With a result of 0 parts per billion, Capital Region Water remains well below this required level.

For more information about your drinking water source and compliance with federal and state regulatory standards, visit the Water Quality Reports page on Capital Region Water’s website. Capital Region Water is dedicated to providing transparent information to all customers. If you have any questions, please contact Capital Region Water at 888-510-0606.

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