Mailing notifications and publishing an online map
Capital Region Water (CRW) is committed to protecting public health and ensuring the safety of drinking water provided across our service territory. In response to new regulations set forth by the Pennsylvania Department of Environmental Protection (PA DEP), CRW is building an extensive inventory of service lines to identify and notify residents of any potential lead and galvanized service lines.
Capital Region Water’s sampling results show that lead is not present in the drinking water supplied to your home or business. However, in some older homes, lead may be present in the service lines, pipes, and fixtures connecting your home to the water system. Service lines are owned and maintained by the property owner. Lead in the plumbing and fixtures on your personal property can dissolve or break off into the water.
To keep residents informed, CRW will initiate a comprehensive notification process that includes mailed letters and educational materials detailing the risks associated with lead and galvanized service lines. Additionally, customers can access an interactive service line inventory map via a QR code included in the mailings. This map provides near real-time updates on service line material data sourced from a blend of historical asset information, construction records, and survey results. CRW’s engineering department will continuously update this resource as new information is validated.
“Ensuring the safety of our drinking water is our highest priority,” stated Charlotte Katzenmoyer, CEO of Capital Region Water. “By conducting a complete inventory of service lines and providing interactive maps to our customers, we are significantly enhancing transparency and proactive public health measures throughout our service area. Together we can reduce the risk of lead exposure.”
Residents are encouraged to explore their service line material data through the interactive map and reach out to Capital Region Water with any questions or concerns regarding the information provided.
For further details about the new lead service line inventory requirements and to find a link to the interactive map, please visit our website at https://capitalregionwater.com/what-we-do/no-lead/.