Capital Region Water announced today that the 2023 Drinking Water Quality Report is now available for its customers. The document, commonly called the Consumer Confidence Report, provides information about the quality of drinking water supplied by Capital Region Water in 2022. It also identifies CRW’s source waters, describes its treatment processes, and summarizes compliance with drinking water standards over the past year.

According to the Safe Drinking Water Act, the U.S. Environmental Protection Agency (EPA) requires all water suppliers to assess local water quality throughout the year and distribute an annual Water Quality Report. The Water Quality Report includes information about the source of the water (the DeHart Reservoir), any contaminants detected in the water, and how it compares to EPA and Pennsylvania Department of Environmental Protection regulatory standards. CRW’s drinking water professionals perform various tests each day before water leaves the treatment plant and enters the distribution system. Most of these tests are required, however, proactive testing is also performed as a commitment to CRW’s core values and mission to be stewards of our community’s water systems from raindrop to river.

“We are committed to providing our customers with safe and reliable drinking water,” said Charlotte Katzenmoyer, CEO of Capital Region Water. “We encourage our customers to review the report and contact us if they have any questions or concerns.”

The 2023 Water Quality Report was mailed to each drinking water customer and can also be accessed online at Capital Region Water’s website – Customers who do not have access to the internet can request a paper copy of the report by calling the Customer Service Center at (888) 510-0606.

Capital Region Water would like to remind its customers that during the hotter, drier summer months drinking water customers can protect their wallets and CRW water sources by practicing conservation — ensuring that water is being used efficiently while avoiding overuse. Limiting use should also translate to lower water consumption costs in monthly CRW bills.

Although CRW’s water supplies, the DeHart Reservoir and Susquehanna River, are resilient and reliable, voluntary conservation practices are encouraged. Save Money, Save Water through Conservation.

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