DRINKING WATER PROBLEM CORRECTED

EL PROBLEMA DE AGUA POTABLE ESTA CORREGIDO

Customers of Capital Region Water were notified on Monday, July 12, 2021 of a problem with our drinking water and were advised to “BOIL YOUR WATER BEFORE USING”. We are pleased to report that the problem has been corrected and that it is no longer necessary to “BOIL YOUR WATER BEFORE USING”. We apologize for any inconvenience and thank you for your patience.

As always, you may contact Capital Region Water at 888-510-0606 or writing to 100 Pine Drive, Harrisburg, PA 17103 with any comments or questions. You can also visit capitalregionwater.com to learn more.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Capital Region Water. PWS ID 7220049 Date distributed: July 14, 2021

DRINKING WATER WARNING– BOIL YOUR WATER BEFORE USING

Hiervan el agua antes de usarla.

Este informe contiene información importante acerca de su agua potable.  Haga que alguien lo traduzca para usted, o hable con alguien que lo entienda.

We routinely monitor the conditions in the distribution system. On Wednesday, November 24, 2021, we experienced a loss of positive water pressure due to a water main break impacting the properties at 2305, 2307, 2309, 2311, 2312, 2313, 2314, 2315, 2316, 2317, 2318, 2319, 2320, 2321, 2322, 2323, 2325, 2327, 2329, 2331, 2333, 2334, 2336, 2338, 2349, and 2351 Penn Street in Harrisburg. A loss of positive water pressure is a signal of conditions that could allow contamination to enter the distribution system through back-flow by back-pressure or back-siphonage.  As a result, there is an increased chance that the water may contain bacteria that can make you sick.

What should I do?

DO NOT DRINK THE WATER WITHOUT BOILING IT FIRST. Bring all water to a rolling boil, let it boil for one minute, and let it cool before using; or use bottled water.  You should use boiled or bottled water for drinking, making ice, washing dishes, brushing teeth, and food preparation until further notice.

Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites, which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

These symptoms, however, are not caused only by organisms in drinking water, but also by other factors. If you experience any of these symptoms and they persist, you may want to seek medical advice.

People with severely compromised immune systems, infants, and some elderly may be at increased risk. These people should seek advice about drinking water from their health care providers. General guidelines on ways to lessen the risk of infection by microbes are available from EPA’s Safe Drinking Water Hotline at 1 (800) 426‑4791.

What happened and what is being done?

A water main break created a low/no pressure situation at this location. Efforts are underway to isolate the leak and restore normal system level and pressure as quickly as possible.

We will inform you when all corrective actions have been completed and when you no longer need to boil your water.

For more information, please contact:

Dr. Robert E. Young Water Services Center,

100 Pine Dr, Harrisburg, PA 17103

1-888-510-0606

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

This notice is being sent to you by Capital Region Water, PWS ID#: 7220049

Date distributed: November 24, 2021

Capital Region Water’s Joint Pollutant Reduction Plan with the Paxton Creek Cooperative has received a 2021 National Environmental Achievement Award (NEAA). The Watershed Collaboration Award is given for an outstanding watershed-based collaborative management initiative or program focused on cost-effective solutions to environmental challenges. Capital Region Water is proud to partner with Lower Paxton Township and Susquehanna Township as well as PennDOT to improve local water quality and the health of Paxton Creek.

This annual awards program is presented to NACWA member public clean water utilities that have made outstanding contributions to environmental protection, their communities, ratepayers, and the water sector. Though the award winners could not gather in person this year, Adam Krantz, Chief Executive Officer of NACWA, virtually applauds this year’s recipients, noting:

“Despite the many challenges and setbacks that we faced as a nation and a global community in 2020, these NACWA member public utilities were able to deliver on the promise of continued and reliable clean water services. The herculean efforts by the staff and leadership of the over 300 utilities that comprise NACWA’s membership cannot be overstated, particularly their work as front line environmental first responders. Truly, America’s public clean water utilities held steadfast in their commitment to serve and inspire their communities throughout the course of the pandemic.”

Additionally, Capital Region Water received a Premier Project award from the Tri-County Regional Planning Commission in the Growing Within Our Environment category for their water main rehabilitation project along Cameron Street. The original 1880s pipes were losing a significant amount of water due to breaks and leaks, so 5,800 feet of water main was lined with cured-in-place-pipe technology. This lining will prevent further water loss, and compared to traditional construction, the trenchless process reduced cost, time, and negative impacts to nearby streams and natural resources. Herbert, Rowland & Grubic, Inc. (HRG) provided engineering services on this project.