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Capital Region Water's community promise

Water is clear. And so should be our intentions. Capital Region Water is now the operator of Harrisburg’s drinking water, wastewater, and stormwater systems. We see this as a new beginning for an old system. With this fresh start, we pledge to be proactive, open and transparent, community-focused, fiscally responsible and sustainable, and committed to the health and growth of the Capital region.

This change is good for our water system. We need to make improvements and upgrades, both in structural systems and in how we operate. We also need to comply with regulatory and environmental requirements. And, we want to get the community more involved.

In the coming months we will be welcoming new employees, identifying priorities for improvement projects, and focusing on how we can improve the customer experience. Not only as CEO, but also as a resident of Harrisburg raising my young family, the safety and availability of our water is of paramount importance to me.

From rain drop to river,

Shannon Williams, P.E.