Category Archives: Customer Information

The Rules and Regulations for the Drinking Water, Wastewater, and Stormwater System are adopted by Capital Region Water’s Board to ensure the safe, efficient, and reliable operation of the facilities and infrastructure necessary to serve Ratepayers. Capital Region Water commits to review and amend these Rules and Regulations as necessary. Draft Wastewater and Stormwater Rules… Read More »

In Harrisburg, like most communities, the homeowner is responsible for the water and sewer lines that run from their house to where they connect to the main and any valve boxes or other parts associated with those service lines. Homeowners must maintain and make repairs to these lines when there is an issue. For more… Read More »

Capital Region Water (CRW) is implementing a Fats, Oils, and Grease (FOG) Program to combat the growing problem of grease in our sewer pipes. As grease builds on pipe walls, it constricts the pipe’s capacity and, ultimately, causes overflows in kitchens, basements, and the street. Useful information and best management practices that can be used to… Read More »

According to the U.S. Environmental Protection Agency (EPA),  an estimated 10 percent of all homes have leaks that waste 90 gallons or more per day. Capital Region Water offers the following tips from the EPA to help you identify and fix leaks around your home: Review your water usage during a colder month, such as… Read More »

We at Capital Region Water are proud to share your annual Drinking Water Quality Reports summarizing water quality tests. The Environmental Protection Agency (EPA) requires all water utilities to produce and distribute water quality reports on an annual basis to help you understand what’s in your water.

Today Show: Are ‘flushable’ wipes really flushable? The Problem: Blockages in the sewer system can lead to costly sewage backups in your home. How costly? The average cost for a sewage backup cleanup is $2,885. Prevent sewer backups for yourself and your neighbors: Can your grease. Liquid cooking grease, oils, and fats harden when poured… Read More »

As a drinking water, wastewater, and stormwater service provider, Capital Region Water’s core purpose is to protect public health and the environment. In light of the ongoing questions and concerns, Capital Region Water wants you, our customers, to know about our lead prevention and monitoring program. What were the most recent lead testing results? Following its… Read More »

Knowing how to read your meter can be helpful if you want to check for leaks in your system or if you’re concerned about a recent bill.

Look here to find answers to the most common billing questions.