2017 News Archive

CAPITAL REGION WATER BEGINS $700,000 SEWER REPLACEMENT PROJECT

PROJECT RENEWS AGING UNDERGROUND INFRASTRUCTURE

HARRISBURG (December 12, 2017): Capital Region Water will kick off a $700,000 sewer replacement project beginning next week. This project will repair over 800 feet of aging and broken sewer mains and manholes at five different locations in Harrisburg.

“Every business, office, and resident in Harrisburg relies on our sewer system every day,” said Capital Region Water Board Chairman Marc Kurowski. “These critical repairs will help ensure reliable wastewater service for the next several decades.”

Project Location Estimated Timeline Notes
South 13th Street between Market Street and Howard Street Mid-December – Early January New manhole, 18 feet of new sewer pipe.
Cameron Street and Market Street End of December – End of January Spray on concrete liner, slip line 18 inch sewer pipe.
Magnolia Street between Cameron Street and 12th Street Early January – End of January New manhole on Cameron Street, cured in place pipe lining.
Derry Street between 13th Street and 14th Street Mid-January –  End of January New manhole, 13 feet of pipe, cured in place pipe lining.
Fulton and Hamilton Street Mid-January – End of January New manhole connection

Potential impacts of this construction include: street closures, parking restrictions, construction noise, and temporary sewer service interruptions. When the pipe replacement is complete, the road will be temporarily patched until final street restoration is completed in the spring of 2018.

Construction hours will be 7:00 AM – 5:00PM, Monday through Friday. This project will not require access to customers’ homes. Additional details will be provided to affected properties in advance of the start of work through door-to-door outreach.   Capital Region Water will also have a representative on site during construction working hours.

Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER APPROVES 2018 BUDGETS AND RATES

2018 WATER AND SEWER RATE INCREASES LOWER THAN PROJECTED; CAPITAL IMPROVEMENTS CONTINUE TO BE THE FOCUS

HARRISBURG (November 16, 2017) – At its Wednesday, November 15 Board meeting, Capital Region Water’s Board of Directors approved the 2018 budgets, which resulted in lower than anticipated increases to water and sewer rates.

Under the approved budgets and rate calculations, water and sewer rates for 2018 will be set at $9.46 and $6.99 per 1,000 gallons, respectively.  For a typical residential customer consuming 4,500 gallons of water per month, these changes will result in an increase of $5.56 per month.

Incorporated in the 2018 budgets are significant investments in capital projects to address decades of deferred infrastructure system improvements and maintenance. Included in the 8.9 million dollar water capital budget are repairs to the Upper Reservoir at Reservoir Park, a backup generator at the water treatment plant and water main lining on Cameron Street.  The 33 million dollar sewer capital budget includes a new screening facility, updated treatment systems at the Advanced Wastewater Treatment Plant, updates to the Front Street Pump Station, and repairs to the major sewers along Paxton Creek and the Susquehanna River.

“Capital Region Water is continuing on the path of making critical investments to our infrastructure that were ignored for decades,” said CRW Board Chairman Marc Kurowski. “We don’t take rate increases lightly, and we’ve made tough decisions to keep the rate increases below original projections, but these long overdue investments in our aging infrastructure will go a long way toward preventing service interruptions and higher costs of system failures. Public health and safety is our highest priority and governs the decisions we make.”

Budgets, rates and information about capital projects can be found online at: http://capitalregionwater.com/financialreports Customers can contact Capital Region Water with comments and questions by phone at 888-510-0606 and email at info@capitalregionwater.com.

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SHORT-TERM RIVER RUN UPDATE

HARRISBURG (October 20, 2017): Capital Region Water announced today that it will switch back to the DeHart Reservoir supply next week (10/23 – 10/29). As previously announced, Capital Region Water began temporarily pumping and treating water from its backup water source, the Susquehanna River on October 10.

This short-term river run is an industry best practice to ensure its reliability during a potential emergency. During this exercise, Capital Region Water is also making minor repairs to its main transmission line from DeHart Reservoir to ensure reliable service from its primary water source. Repairs are in process and expected to be complete by the end of next week. After repairs are complete, Capital Region Water will update its customers through a press release, email, and social media when it switches back to treating water from the DeHart Reservoir.

Customers can sign-up to receive emails from Capital Region Water at capitalregionwater.com/updates. Additional information can be found on Capital Region Water’s website at capitalregionwater.com/riverrun. Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER TO OPERATE SHORT-TERM RUN OF BACK UP WATER SUPPLY IN OCTOBER

MINIMAL IMPACT TO CUSTOMERS EXPECTED; SHORT-TERM RUN WILL ENSURE RELIABLE SERVICE DURING AN EMERGENCY

HARRISBURG (September 26, 2017): Following industry best practices, Capital Region Water will begin temporarily pumping and treating water from its backup water supply, the Susquehanna River, in early October to ensure its reliability during a potential emergency. Capital Region Water’s main source of drinking water is the DeHart Reservoir in northern Dauphin County. This short-term run will last at least ten days before switching back to the DeHart Reservoir supply.

“We’re lucky to have the pristine DeHart Reservoir as our main source of drinking water but we are also lucky to have the infrastructure in place to treat water from the Susquehanna River if needed,” said Capital Region Water CEO Shannon Gority. “As part of Capital Region Water’s ongoing efforts to be proactive and ensure reliable service, this short-term run will make sure our equipment and staff are thoroughly prepared if an emergency ever required the switch.  Although we expect very minimal impact to our customers, Capital Region Water feels that our customers deserve to know when we operate a short-term run of our backup water supply.”

Capital Region Water’s water supply system is fully redundant meaning that it can treat water from either the DeHart Reservoir during typical conditions or from the Susquehanna River during emergencies. This redundant system was built in 1994 when the Dr. Robert E. Young Water Services Center was constructed. Capital Region Water treats about 8 million gallons of drinking water a day at the Water Services Center for customers in the City of Harrisburg and parts of Penbrook Borough, and Lower Paxton, Susquehanna, and Swatara Townships.

All state and federal water quality standards will be met during this short-term run. There will be no change in water pressure or the appearance of water. People with sensitive palates may experience a slightly different taste to their drinking water during this short-term run.

During this short-term run, Capital Region Water will make minor repairs to its main transmission line from DeHart Reservoir to ensure reliable service from its primary water source. Customers can learn more about their water supply and quality in their Annual Water Quality Report: capitalregionwater.com/waterqualityreport. Customers with questions can contact Capital Region Water by phone at 888-510-0606 or by email at info@capitalregionwater.com.

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CAPITAL REGION WATER TO HOST TWO FACILITY OPEN HOUSES IN SEPTEMBER

HARRISBURG (August 30, 2017) – Capital Region Water announced today that its customers are invited to tour its Drinking Water and Wastewater Treatment Facilities in September. The Advanced Wastewater Treatment Facility Open House will be held on Saturday, September 9th, from 11a.m. to 2 p.m. The Drinking Water Services Center Open House will be held on Saturday, September 23rd, from 11 a.m. to 2 p.m.

Visitors will learn how Capital Region Water operates each facility to protect public health and the environment and provide reliable service.

“Customers enjoy the ability to turn on the tap or flush the toilet without a second thought of what happens behind the scenes to ensure these modern-day conveniences function every single time. What is out of sight is out of mind.” said Capital Region Water CEO Shannon Gority. “We’re excited to invite our customers to see these facilities that are operating twenty-four hours a day to protect families and support the local economy, to meet the people working behind the scenes to provide such critical services, and to learn more about the investments we’re making to ensure reliable service for years to come.”

The free all-ages tours will be conducted primarily outdoors and will include several flights of stairs as well as walking over grated catwalks. Photo ID is required at both Open House events. Members of the public who plan to attend should wear sturdy, closed-toed footwear and be comfortable standing, walking and occasionally climbing stairs for approximately 45 minutes. Free refreshments will be provided and restrooms will be available.

Registration and additional information can be found online at capitalregionwater.com/openhouse or by calling Capital Region Water at 888-510-0606. The Advanced Wastewater Treatment Facility is located at 1662 South Cameron Street and can be accessed by turning west onto Elliot Street from Cameron Street. The Drinking Water Services Center is located at 100 Pine Drive and can be accessed by turning north from Arsenal Boulevard.

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CAPITAL REGION WATER ANNOUNCES DEHART DAY
EVENT HIGHLIGHTS AND PROTECTS THE SOURCE OF HARRISBURG’S AWARD WINNING WATER

HARRISBURG (May 8, 2017) – On Saturday, May 20th 2017, Capital Region Water will be hosting DeHart Day at its DeHart Property in Clarks Valley, Dauphin County as part of National Infrastructure Week. The event will begin at 9AM with a litter cleanup along Route 325 adjacent to the DeHart Reservoir, the source of Capital Region Water’s Award Winning Drinking Water. Volunteers that participate in the cleanup will receive lunch and a tour of the DeHart Dam beginning at 11:30AM. Transportation is available for pre-registered attendees leaving Capital Region Water’s Customer Service Center located at 100 Pine Drive at 8:30AM.

Registration is required for DeHart Day. Registration and additional information can be found online at capitalregionwater.com/dehartday or by calling Capital Region Water at 888-510-0606.
“Safe and delicious drinking water is vital to healthy families and our economy but is too often taken for granted,” said Capital Region Water CEO Shannon Gority. “DeHart Day is our opportunity to show our customers firsthand where their drinking water comes from, the work that goes into safeguarding the pristine DeHart Reservoir, and what they can do to protect this valuable resource.”

The 8,200 acre DeHart Property is the primary source of drinking water for Capital Region Water’s 60,000 plus customers and includes the five mile long, six billion gallon DeHart Reservoir and 7,500 acres of forestland. This pristine reservoir and forestland are the foundation to Capital Region Water’s Award Winning Drinking Water.

In 2016, Capital Region Water’s Board of Directors unanimously approved an agreement to conserve the DeHart Property by easement in partnership with the Ward Burton Wildlife Foundation, The Nature Conservancy, and Fort Indiantown Gap.

National Infrastructure Week is a national week of education and advocacy to highlight the state of, and encourage investment in, our nation’s infrastructure. More information about Infrastructure Week can be found online at www.infrastructureweek.org.

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CAPITAL REGION WATER TO BEGIN ANNUAL FIRE HYDRANT FLUSHING AND INSPECTION PROGRAM

HARRISBURG (April 12, 2017): Beginning Monday, April 17th, Capital Region Water will begin its annual fire hydrant flushing and inspection program. It is expected to take six to eight weeks to reach all 1,800 fire hydrants in Capital Region Water’s service area.

Why is this needed?

Fire hydrant flushing is a vital annual program to maintain high quality drinking water. Annual flushing removes buildup in fire hydrants and water mains and brings fresh water into pipes that are used infrequently.

Every fire hydrant is also inspected for proper operation to ensure reliable use for fire protection.

How will this affect customers’ water service?
Fire hydrant flushing may cause a temporary discoloration of water and a temporary reduction in water pressure. The discoloration is aesthetic only and can be flushed out by running cold water through a faucet. Customers can call 888-510-0606 or email info@capitalregionwater.com with any questions or concerns.

Flushing Phases:
Flushing will take place in several phases and will begin at Reservoir Park and progress out toward Capital Region Water’s service area boundaries.

Public Notification:
Capital Region Water will be using an automated phone system, Nextdoor.com, and Twitter to notify customers as the flushing program progresses.

Customers can sign up to receive automated messages about hydrant flushing by subscribing to “Service Alerts” at capitalregionwater.com/alerts. You can also sign up over the phone by calling Capital Region Water at 888-510-0606.

More information can also be found at capitalregionwater.com/hydrantflushing.

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